TRS Presents: Seminar Series for Independent Retailers

Tri-City Retail Systems, would like to execute a series of web-based or live seminars that will present information that could help retailers significantly increase the profitability of their operations. As part of this initiative, we are turning to retailers of all sizes to identify topics of interest and current issues facing you as business people. We would also like to identify what your preferences would be for the timing of these events as well as their duration.

We would like you to take a few minutes to participate in a survey that will help us better understand your needs as a retailer and areas of interest to you.  Your participation is greatly appreciated, and your personal information and responses are strictly confidential and will not be shared with any other party.

  1. Outlined below are a number of Seminar topic ideas. Please check the TOP 3 that are of interest to you as a retailer.
    10 Ways to increase your profitability                
Low cost ways to drive more customers to your store
Maximize your inventory investment        		     
Retail Technology Showcase/Workshop            
Point of Sale (POS) for dummies                                 
Retail Technology and your bottom line
Web store technology                                        
Key Technology Trends affecting retailers today 
Why keep a customer database
None of these topics interest me
  2. Can you think of any other topics that interest you as a retailer?



  3. Are there any issues you face as a retailer that you feel could be addressed in a web-based or live seminar?



  4. When would be the most convenient time of year for you to attend a web-based or live seminar? (Check all that apply)
    January      February     March                 
April        May          June         
July         August       September    
October      November     December     Any Month
  5. When would be the best day of the week for you to attend a web-based or live seminar? (Check all that apply)
    Monday      Tuesday     Wednesday   Thursday  
Friday      Saturday    Sunday      Any Day
  6. When would be the best time of day for you to attend a web-based or live seminar? (Check all that apply)
    Early Morning   Mid Morning     Noon            Mid Afternoon 
Early Evening   Any time        Other
  7. What would be the ideal length of a web-based or live seminar?

    Listed below are aspects of retailing that you likely face every day.  For each topic, please check the statement that best describes your business.
     

  8. Inventory Management:

    I track my inventory manually and feel that I have little control over it
    I track my inventory manually and feel it is the best way to manage it
    I track inventory electronically, but find it difficult to manage
    I track inventory electronically and have no problem controlling it
    Other
     

  9. Customer Relationship Management:

    I don’t track customers that come into my store
    I know who my customers are, but don’t formally keep track of them
    When customers pay for their merchandise, I collect at least one piece of  information on them
    I keep customer information in a detailed database
    Other
     

  10. Credit/Debit Card Processing

    I do not accept debit or credit cards
    I use a separate terminal to process credit or debit transactions
    My payment processing terminal is integrated into my Point of Sale System
    Not Sure
     

  11. Inventory Shrinkage

    Shrinkage in my store is over 5% of yearly sales
    Shrinkage in my store is between 3 and 5% of yearly sales
    Shrinkage is between 2 and 3% of yearly sales
    Shrinkage is less than 2%
    I'm not sure what my shrinkage is
     

  12. Which of the following Retail Technologies are you currently using in your operation? (Please Check all that apply)
    Back Office Computer(s)                   
Computer(s) at the Point of Sale 
Point of Sale Software                  
Cash Register                         
Credit/Debit Card Processing Equipment  
Mobile Device(s)                       
Web Site 
Web Store                             
Digital Signage			  
Traffic Counters
Accounting Software			   
Security Systems              		
I do not use retail technology	
Other

Thank you for your consideration and time! 

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