Hundred-Store Cosmetics Chain Smoothly Applies New Retail System in USA and Canada

When LUSH Fresh Handmade Cosmetics tallied the pain from two disparate POS systems and five databases covering a hundred stores in the United States and Canada, the mandate for system-wide conversion was clear. Corporate staff spent hours manually polling, normalizing, collating, and verifying store data. Month-end closings took weeks. Store managers had to know their system’s quirks and update stock changes by hand. Microsoft Dynamics™ Retail Management System offered a solution that could expand with the chain, yet flex as business demands evolved. Tri-City Retail Systems’ experience installing and integrating this Microsoft solution into chain stores helped ensure fast, systematic rollout. Today, a central database and strong reporting tools help complete once-tedious chores, monthly closings take a day, and store managers see automated daily updates on their screens each morning.

Tasks Take Minutes, Not Days. Management has Chain-wide Data and Time for Customers

A 33-store pet food and accessory chain, whose outdated IT system was hobbling expansion, needed an end-to-end retail management and financial/enterprise resource planning (ERP) solution. Laboriously collecting and tabulating information from an outdated UNIX system wasted time and talent. Financials were slow and tricky to centralize. Reports had to be created off site by expensive UNIX specialists. Expansion stopped. After a two-year search, J.E. Mondou Ltée., decision makers found that only Microsoft Dynamics Retail Management System and Microsoft Dynamics Great Plains could economically control marketing, operations, distribution, and financials in one integrated solution. Now this all-Microsoft shop has an ERP solution with the right blend of centralized and decentralized control, obedient reporting, and highly definable security.

 

Calgary Flames FanAttic Stores Increase Sales by 60%

The previous Point of Sale system used by the Calgary Flames processed transactions too slowly and did not track inventory accurately. The Retail Team for the Calgary Flames was looking for a system that offered a more efficient way to process both sales and inventory transactions and a more effective way to integrate their stores and warehouse to provide complete visibility of inventory to the entire retail team. They found what they were looking for in Microsoft Dynamics Retail Management System RMS. Integrated Payment Processing meant they could process more customers in less time, and with the same amount of staff on hand. As a result, they were able to increase year-over-year sales by 60%.